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As specified in the manual, EngiBOX applies a 100 ohm load on RPM. If the other instrument is not able to correctly measure the engine revs with a 100 ohm resistor applied between the RPM input and the instrument ground, then this instrument cannot be installed in parallel with Engibox.

However, it is possible to try to "by-pass" the problem by applying a series resistor between RPM source and engibox input (RPM +) (see image)



 

Then connect the other instrument directly to the RPM source.

The value of the resistance depends on many factors, so it is necessary to proceed step by step described in the following steps:

0 - Start applying a 1 Kohm resistor (in this step the second device must remain NOT connected)

1 - Check the correct functioning of the Engibox: if Engibox is not working properly it is necessary to decrease the resistance value.

2 - As found the value for which Engibox start to work properly, it is possible to connect the second instrument.

3 - If the second instrument also works correctly then the problem is solved, otherwise it is necessary to increase the resistance value and check starting again at point 2.

4 - Proceed in this way until the right resistance value is found for which both devices work properly.



At this link:   UPDATES_PROCEDURE


is available the complete procedure to update the software and the Jeppesen (aeronautical database)
NO, sensor probes are not included in the EngiBOX package. 

EngiBOX is compatible with Rotax engines. The Rotax engine comes with sensors for OIL T, CHT, and OIL P readings. EngiBOX is compatible with these sensors that standard are delivered with the Rotax engine. Refer to the EngiBOX manual for the rotax sensor type and part number to check compatibility. As Rotax does not deliver standard sensor probes for EGT readings, AvMap offers separately AvMap EGT thermocouple sensors that are compatible with the EngiBOX.

 

AvMap EGT thermocouple sensor is ungrounded, type K and  screw in type version and includes a M8x1 weld boss for connection to the exhaust bend. The AvMap EGT thermocouple sensor is available for purchase at an authorized AvMap reseller or directly at the AvMap web shop at www.avmap.it.

 

The installation manual is available here: AvMap EGT Probe

EngiBOX requires to connect UNGROUDED thermocouple sensors, type K or J. How the thermocouple sensor gets connected to the engine exhaust bend is not relevant for the EngiBOX.

Although, referring to the Rotax installation manual for 912 and 914 engine series, AvMap suggest to follow Rotax instructions for connecting
  the thermocouple sensor using a screw-in type to be connected to the exhaust bend on  the connection thread M8x1.

Check if the connection thread M8x1 for attachment of the thermocouple sensor is already provided in the exhaust bend. Check FAQ “How can I install screw-in type thermocouple sensors on my Rotax Engine?” for more information on this subject.
 

AvMap EGT thermocouple sensor is ungrounded, type K and  screw in type version and includes a M8x1 weld boss for connection to the exhaust bend. The AvMap EGT thermocouple sensor is available for purchase at an authorized AvMap reseller or directly at the AvMap web shop at www.avmap.it.

 

The installation manual is available here: AvMap EGT Probe

AvMap suggests to use AvMap EGT thermocouple sensors or Rotax EGT thermocouple sensors (PN. 966370), both require a connection thread M8x1 on the exhaust bend and both sensors are ungrounded which is a requirement to be compatible with the EngiBOX.

Check if the connection thread M8x1 for attachment of the thermocouple sensor is already provided in the exhaust bend.

Case 1) Action Connection thread M8x1 is provided in the exhaust bends:

Connect the thermocouple sensor to the connection thread M8x1 of the desired exhaust bend by screwing it in and fasten it tight. 

Case 2) Connection thread M8x1 is NOT provided in the exhaust bends:

In this case you can order the AvMap EGT thermocouple sensor (M8x1 weld boss included)  from AvMap, or order the Rotax EGT thermocouple sensors (PN. 966370) + M8x1 weld boss (PN.842758) from a Rotax reseller.

Install the M8x1 weld boss on the exhaust bend. Consult the Rotax installation manual and the aircraft manufacturer that installed the engine on the aircraft for identifying the correct position on the exhaust bend for exhaust gas temperature readings. After identifying the correct position make a 12mm (0.47”) diameter hole in the exhaust bend and insert the M8x1 weld boss in the exhaust bend 12 mm (0.47”) diameter hole and attach the M8x1 weld boss to the exhaust bend by welding it. Connect the thermocouple sensor to the M8x1 weld boss by screwing it in and fasten it tight

 

AvMap EGT thermocouple sensor is ungrounded, type K and  screw in type version and includes a M8x1 weld boss for connection to the exhaust bend. The AvMap EGT thermocouple sensor is available for purchase at an authorized AvMap reseller or directly at the AvMap web shop at www.avmap.it.

 

The installation manual is available here: AvMap EGT Probe
On 912 Rotax series the manufacturer of the exhaust system must attach or provide the connection M8x1 for the
installation of the metalsheated thermocouples (part number 966370) in the exhaust bends.
 
In this case you can order the AvMap EGT thermocouples we have available in our shop (Aeronautical accessories), due they already have the threaded ports / M8x1 connection
 
Installation manual is available here: AvMap EGT Probe
To view both results simply:

1. Type ICAO code
2. At the end the ICAO code will be highlighted completely and will shown the first result
3. Rotate the knob to view the 2nd result 
4. Press the knob to confirm
 
Es. User needs to select airport RBT - Rambouillette. To the same ICAO code two airports are related, RABAT and RAMBOUILLETTE.
After typing the RBT code display show the first result, RABAT.
User rotates the knob to view the 2nd result (RAMBOUILLETTE) 
User press the knob to confirm

Download the support image here: cloud.avmap.us/download/Ultra_doubleICAOcode.png
Latest Software version for the EngiBOX is v.1.1.0R. You can check on the ABOUT page the software version that is loaded on your device. 
If the software is older than 1.1.0R you can contact [email protected] in order to receive instructions for updating your device. Communicate your EngiBOX model number, serial number and current software loaded on the device.
Yes it is possible.

You can download the procedure to edit a file containing your personal USER POI and import it into the Ultra Efis here: http://cloud.avmap.us/download/AvMap_UltraEfis_Userpoi_file_editing.zip
The issue is caused by the fluctuations of the GND in relation to the power. 
it is possible to fix the issue istalling a capacitor or 1000µF between the Power+  and the Power- of the board.

 

The Rotax 912 engines have a 5th trigger coil for the purposes of electrically monitoring rev counts. This trigger coil outputs to a two-wire harness:

  - Connect the other white wire to RPM input (RPM +)                                                                                                - Connect either of the two wires to ground (RPM -)

 

First check if a compatible oil pressure sender is connected to the EngiBOX.

The first generation EngiBOX (model number UX0EMS00AM) is compatible with the oil pressure sender Keller 4-20 mA (Rotax P/N: 456180), which has a measuring range from 0 to 10 bar (0 - 150 psi).

The second generation EngiBOX (model number UX0EMS10AM) is compatible with oil pressure sender Keller 4-20 mA (Rotax P/N 456180) and resistive VDO sensor (Rotax P/N 956357 /  956415 ) or equivalent, both with measuring range from 0 to 10 bar (0 - 150 psi).

 

After wiring the  oil pressure sender to the EngiBOX, for the second generation EngiBOX (model number UX0EMS10AM) it is important to set the OIL P switch (on the rear side of the EngiBOX) to “ON” (position “2”) if you connected the Keller sender, or set the OIL P switch to “OFF” (position “1”) if you connected the resistive VDO sender. (see also page 10 of the User and Installation Manual).

Note: The OIL P switch is not present on the first generation EngiBOX as this model is only compatible with the Keller type sender.

 

After installation the correct sensor type needs to be selected during initialization setup.  It is possible to change the sensor type in the EngiBOX sensor menu. Check in the sensor menu if the correct  type of sender has been selected for oil pressure ( Keller 4-20mA or VDO ).

Unstable readings can be caused by a false contact of the sensor wire on the EngiBOX.

It is important to use the wire lock system to tighten all wires together that are connected to the EngiBOX (see figure 7 at page 11 of the User and Installation Manual). The wire lock system ensures that wires will not lose connection with the EngiBOX due to vibration in flight.

To see if the sensor wire is well connected  to the EngiBOX try to pull out the wire on the Engibox side, if the wire stays connected it means that it is well connected.

IMPORTANT: The oil pressure sender cannot be used in parallel with another instrument. Connect the oil pressure sender only to the EngiBOX.

IMPORTANT: Using non-compatible sensors  on the other parameter  inputs (OIL T, CHT or Coolant, EGT)  can cause false or erratic readings for the oil pressure. Make sure you connect compatible sensors on the EngiBOX as specified in the User and Installation Manual

For OIL T and CHT or Coolant use the correct resistance thermometer

For EGT use the correct thermocouple type K (ungrounded).

(To check the compatibility of the sensors please visit the FAQ: "Which sensors are compatible with Engibox?")


On the EGT value itself it might be difficult to find errors, BUT the wrong GROUNDED thermocouple sensor probe will cause erratic readings in all other engine parameters measured by the EngibOX (RPM, OIL P, OIL T, CHT).

Use a digital tester in "continuity test" mode (you can set it moving the rotor to the icon with the "speaker" symbol).

First test the digital tester itself:  Touch the red and black metallic points one with the other one and verify there is continuity (you will hear a "beep" sound).
Then test the thermocouple sensor probe with the Digital tester:
Place one contact of the digital tester on one of thermocouple wires (metallic part).
Place the other contact of the digital tester on the metallic part of the sensor probe that is in contact with engine.
If the digital tester detect that there is electrical continuity you hear the "beep" sound and you know that the thermocouple is grounded and not supported by the EngiBOX. If there is no electrical continuity you and you will not hear the "beep" sound you know that the thermocouple is ungrounded and supported by the EngiBOX.

 NO. EngiBOX supports only UNGROUNDED thermocouple sensor probes.

For the first generation EngiBOX model number UX0EMS00AM the following sensors are compatible:
 
 
4 x INPUT Thermocouple (type K)

Application: 
- Exhaust Gas Temperature (EGT) (2 Stroke / 4 Stroke)
- Cylinder Head Temperature (CHT) (2 Stroke)
 
2 x INPUT Thermoresistance (PT-100)

Application:
- Air Temperature, Coolant Temperature (2 Stroke)
- Oil Temperature, Cylinder Head Temperature / Coolant
- Temperature (4 Stroke)
 
1 x INPUT Oil Pressure pick-up (4-20 mA Rotax 456-180 or equivalent)

Measuring range: 0.75 to 10.75 bar
Application: Oil Pressure (4 Stroke)
 
1 x RPM pick-up

Measuring range: 100 to 9990 rpm

1 x INPUT Manifold Pressure

Measuring range: 200 to 2500 hPa
 
 
 
 
 
 
For the second generation EngiBOX model number UX0EMS10AM the following sensors are compatible:
 
 
4 x INPUT Thermocouple (type K and J)
 
Type K Rotax P/N: 966370
Type J Rotaz P/N: NA
 
Application: 
- Exhaust Gas Temperature (EGT) (2 Stroke / 4 Stroke)
- Cylinder Head Temperature (CHT) (2 Stroke)
 
 
 
2 x INPUT Thermoresistance (PT-100 and NTC)
 
NTC Rotax P/N:    965530 and 965531
PT-100 Rotax P/N: 966385
 
Application:
- Air Temperature, Coolant Temperature (2 Stroke)
- Oil Temperature, Cylinder Head Temperature / Coolant
- Temperature (4 Stroke)
 
 
 
 
1 x INPUT Oil Pressure pick-up (4-20 mA Rotax 456-180 or equivalent and VDO resistive 10 bar/150 psi)
 
Keller 4-20 mA Rotax P/N: 456180
VDO resistive Rotax P/N: 956357  /  956415
 
 
Measuring range: 0 to 10 bar / 0 to 150 psi
Application: Oil Pressure (4 Stroke)
 
 
1 x RPM pick-up

Measuring range: 0 to 9990 rpm
 
 
 
1 x INPUT Manifold Pressure

Measuring range: 0 to 70 inHG





 
 
Note: Thermocouple and Manifold pressure input can be used in parallel with other measurement
devices.
 
WARNING: Thermocouple, PT-100 and Oil pressure sensors must not be referred to GND or
negative external power.

Thermoresistance sensors (OIL T, CHT, CT and Air T) and OIL Pressure cannot be used in parallel with other measurement instruments
 
Power supply
Power the EngiBOX from an 10 to 35 Vdc supply. Mount on the power wire (RED) the 1A fuse holder, provided in the box, to protect against short circuits.
 
Serial Connection
The EngiBOX has serial RS232 connection ports to interface to an external device.
Note: current software 1.1.0R does not support serial in/out interface.
Wires safety
 
 
 
 
 
 
1. Press and hold the knob for 5 seconds, the Menu page will appear.
To go back to the main pages, press again for 5 seconds, or wait: the Menu page will be closed automatically after 10 seconds of inactivity.
2. Rotate the knob to select About item and press to confirm
3. In the about page you can read: the EngiBOX ID, Boot version, Loader version, Software version, Engine
type, Total lifetime of the engine and Time since last overhaul.


IMPORTANT: the EngiBOX ID is needed to register your EngiBOX through the EngiBOX APP, in order to download data and get customer support.

I connected the Geosat to the PC and launched Geosat Suite, Suite shows this message:

"Data on Navigator may be corrupted. Please follow these steps in order to restore the data integrity"

I follow the procedure but, as the Suite restars, always show the same message.

 

In this case you have to update the software manually (it means without using Geosat Suite).

As first step you have to download the "SWUpdate.zip folder" using the link below 

http://cloud.avmap.us/suite/SW/C03/SWUpdate.zip

 

After downloading it on you PC, unzip the folder to obtain the unzipped "SWUpdate".

Then delete the zipped folder SWUpdate.zip.

 

Into the SWUpdate folder you will find other 2 folders:

 

SD

NAND

 

Connect Geosat 6 to the PC and do not launch the Suite.

 

ATTENTION: Now it is required to find, the 2 disks "removible disk" and "local disk" of your Geosat 6.

As connected Geosat 6 to the PC, these 2 disks should appear on the "My Computer" section. Each one is identified by a letter, for istance:

 

Removible Disk (F):

Local Disk (G):

 

( for Mac OSX users: on Mac system you will not find removible disk and local disk, but, as connected Geosat 6 to the computer, on the Desktop of the Mac you will find 2 new disks, named NONAME and UNNAME )

 

The 2 disks have also a different content; removible disk can be recognized because it is the one that contains the following folders:

 

CHARTS

Geosat6

Loquendo

Voice

 

Local disk instead will contain the following files and folders:

 

MP4 (folder)

Languages (folder)

Geosat6Start.exe (file)

OS.ver (file)

Serialcode.dat (file)

 

Now it is possible to copy the files and folders to recover all the system.

Open the removible disk and in the same time open the "SD" folder previously downloaded.

 

Copy the content of the SD folder into the removible disk:

IMPORTANT: you do not have to copy the SD "folder" directly, but you have to:

 

- open the SD folder

- select all folders you can find inside

- copy and paste all these folders into the removible disk of the navigator

 

(For Mac OSX users: copy the content of the "SD" folder into the disk that already contains the folders: Geosat6, FONTS, Loquendo.. etc)

 

If the copy and paste have been done successfully, the computer should ask you to overwrite the existing folders, then it will be sufficient to confirm the overwriting of these

folders to complete the procedure.

 

Then open the NAND folder and copy the content into the local disk of the navigator (the other disk we described here above).

 

Follow the same identical operation and suggestions provided for the removible disk.

 

(For Mac OSX users: copy the content of the NAND folder into the disk that already contains the folders MP4, Languages, .. etc)

 

The last step of the procedure is the restart of the Operative System of the unit:

 

RESTART OF THE OPERATIVE SYSTEM OF THE UNIT:

After the copying of the files as described above, remove safetly the unit from PC and disconnect the USB cable.

Start the unit and wait the main page loading. The main page of the Geosat is the blue page with the 2 main icons (Navigation and MultiMedia reader).

Then connect the Geosat 6 to the wall power cable.

 

Now use 2 pens or 2 pointed objects and follow this procedure:

 

- with one of the pointed object press and hold the button that is into the little hole near the SD slot card (it is on the low part of the unit, 

  it is the hole without lables or writtens) and DO NOT release it.

- with the other pointed object press (only one time) the button that is into the little hole with "reset" indication.

 

- Now the display of the unit should switch to a blue page with some percentage counters 0%-100%. If yes please RELEASE ALSO THE FIRST BUTTON and wait that the unit restarts automatically. If yes it means that also the Operative System have been correctly restarted and the unit should show again the main page (the one with the 2 main icons (Navigation and MultiMedia reader).

 

If you are in trouble with last procedure please download the video tutorial from this link:

http://cloud.avmap.us/download/OSG6_restart.mp4


(If after pressing the restart buttons you will receive an error message on the display of the unit, please write an email to [email protected] specifying the title

of this Faq, the error message you receive and communicate the MOD number of the unit itself. The MOD number is reported on the paper label of the unit itself and it is like

P1Mxxxxx. AvMap Technical Support operators will reply you providing the correct link to use for the downloading of the "SWUpdate.zip" folder specific for your unit).

 

After this last procedure click on the Navigation icon and enter into the internal Navigation system to check if everything is ok:

Click on Menu - System Info - Software: you must have:

 

Software: 2.29.286R

OS: 1.3.73R

 

If yes it means that the update of the Software and of the Operative System have been concluded correctly.

AvMap Suite for EKP V is not compatible with Linux, but is compatible with Windows (minimum requirement Windows ME) and Mac OSX too (minimum requirement Mac OS X 10.6 Snow Leopard 2009 )

It is possible to convert the data stored in the EKP / Geopilot to a gpx format and vice versa, in order to view them in Google Earth or other mapping software, using the GPX CONVERTER tool, that can be downloaded for free form the AvMap website.

1. Download The GPS Converter here!

2. Unzip the file and extract the exe file together with the instructions.

 

Conversion from USRIMG to GPX
 

1. Extract the memory card form the navigator and read it with a memory card reader

2. Copy from the memory card the USRIMG.BIN file and save it in your PC.

3. Run the Converter.exe then press the "USERIMG to GPX" button on the program console.

4. Select the USRIMG.BIN file to be converted ( previously saved on your PC), then select the destination folder in which the GPX files will be created.
In that folder will be saved GPX format copies of the user data stored in the USERIMG.BIN file.
NOTE : each user data will be stored in a different GPX file. In case an object in the USRIMG.BIN file stores more than one route, several GPX files will be created, each with one route.


Conversion from GPX to USRIMG
 

1. Run the Converter.exe thenPress "GPX to USERIMG" on the program console

2. Select the GPX file to be converted ( previously saved on your PC)

3. Select the empty USRIMG.BIN file present in the GPS Converter folder (the GPX file will be converted and inserted in this file)

4. Extract the memory card form the navigator and read it with a memory card reader and then Copy the newly modified USERIMG.BIN file in the main folder of the memory card.

In order to see the new data on the navigator, load them using File Manager function.
An empty USRIMG file is included, but also not empty files can be used as well. New data will be added to them until the maximum capacity will be reached.
NOTE : due to memory restraints the space available in the USRIMG.BIN file for user data is limited. No more than 1000 Waypoints, 5000 Track points and 100 legs routes can be saved from a single file and no more than 60 files can be stored in an USRIMG.BIN

Each time internet connection becomes available, it is possible to check for software updates.
To check for a software update:
•    Tap the SETUP button in the MAIN MENU
•    Select in the left column System Info
•    Tap the Check for Updates button
•    Tap on YES to download and install the update or
•    Tap on NO to stop the update
Once the software update will be completed, the unit will restart automatically.

The Farmnavigator Auto-steering System controls your vehicle steering, and helps you stay on track following with great precision the guide lines set on the Farmnavigator.

This way, you can switch from the "light bar" system to automatic driving, meaning you can focus on controlling the implements instead of worrying about the steering wheel, which improves the quality and effectiveness of the job. Such a system is very useful in scarce visibility conditions, in case of fog and dusty fields.

You can disengage the auto steering by firmly grasping the steering wheel; vice versa you can engage it very easily by tapping the corresponding icon on the Farmnavigator display.
The Farmnavigator Autosteering system supports all vehicle interface types: Mechanical, ISO/CAN,
Hydraulic and Factory steer ready. Custom install kits are available to simplify installation for over 750 models of agricultural machines.
The MDU mounts on existing steering wheel without requiring its removal thanks to the Patented universal ring gear. The MDU simply clamps on and off for fast and easy transfer across vehicles of different brands and types (tractors, sprayers, spreaders or combines).


There are two types of calibration procedures:

1. Horizon alignment calibration:
execute this calibration procedure to align the horizon line of the Ultra with the aircrafts straight & level flight attitude.

2. Compass calibration:
The purpose of this procedure is to compensate magnetic disturbances the Ultra is subject to, due to aircraft metal structures and electromagnetic components. These disturbances, if not compensated, could alter the heading value provided by the system. For this reason the magnetometer is disabled before the magnetometer calibration procedure is executed.
The procedure requires to point the aircraft nose in 4 directions (north, east, south and west
oriented to magnetic north). The total duration for this procedure is about 20 minutes.
The procedure is described in the user manual.

IMPORTANT: When the magnetometer of the Ultra is not enabled the Ultra uses GPS
source to show COG (course over ground) on the compass. To enable compass heading it
is necessary to calibrate the magnetometer. In case both GPS and magnetometer sources
are lost the compass becomes RED and is out of order.

IMPORTANT:
Before you proceed with the compass calibration, make sure that the horizon
line of the Ultra is aligned with the aircrafts straight & level flight attitude (see paragraph 3.1)

IMPORTANT:
The compass calibration procedure must be executed in an open field clean
of magnetic disturbances (we recommend at the compass rose of your airport).
Note: Most airports have a compass rose, which is a series of lines marked out on a ramp
or maintenance run up area where there is no magnetic interference. Lines, oriented to
magnetic north, are painted every 30° which is used to perform a compass calibration.




You can power the Ultra EFIS from an 10 to 35 Vdc supply.
Mount on the power wire (RED) the 1A fuse holder, provided in the box, to protect against short circuits.
Yes, the Ultra EFIS comes with an External GPS receiver.

Connect the external GPS receiveron the back side of the Ultra to the GPS port. The GPS receiver comes with a 1,5 meter cable and is designed for use inside the aircraft.

Note: an additional gps extension cable of 2 meter is available. The GPS receiver can be mounted to any convenient surface that has a clear view of the sky. It can be mounted on the aircraft’s dashboard using the included Velcro strip. The GPS receiver must have a clear view of the sky in order to receive satellite signals. GPS uses “line of sight” signals to locate and track satellites.
If the signals are obstructed by dense objects such as aluminum, steel or even heavy ice, the Ultra will not operate properly. Signals may also be blocked by heated wind screens (fibreglass, plexiglass and other plastics are normally transparent to GPS signals). If you find that the Ultra does not locate GPS FIX quickly or consistently, moving the location of the GPS receiver a few inches often provides a better view of the sky.
The Pitot and static ports on the back of the Ultra are equipped with 1/8” NPT female fittings. To connect the aircraft Pitot and static lines to the Ultra, you must use standard 1/8” NPT male fittings at the end of each of the lines. Installation along with other mechanical or digital altimeters and airspeed indicators is supported by mean of a T coupler (not included in the Ultra box).
Connect the Pitot line to the port labeled PITOT and the static line to the port labeled STATIC.

IMPORTANT: Use flexible plastic tubes and make sure the tubes fit tight on the NPT Pitot and static ports and can not get loose due to vibration.

IMPORTANT: We recommend to test the Pitot-static system for leakage after any alteration.

1. press and hold the knob for 5 seconds, the Menu page will appear.
To go back to the main pages, press again for 5 seconds, or wait: the Menu page will be closed automatically after 10 seconds of inactivity.

2. Rotate the knob to select SETTINGS and press to confirm

3. Rotate the knob to select BRIGHTNESS and press to confirm

4. Press the knob to open the brightness controller
• Rotate the knob to choose the desired display brightness
• Press the knob again to close the brightness controller

5. Rotate the knob to choose BACK and press to confirm and exit.


• 2 stroke Air cooled: Rotax 447 UL SCDI, Rotax 503 UL DCDI
• 2 Stroke Liquid cooled: Rotax 582 UL DCDI, Rotax 618 UL DCDI
• 4 Stroke Liquid cooled: Rotax 912 DCDI series, Rotax 912S DCDI series, Rotax 914 DCDI series

These engines types are already pre-configured in EngiBOX, so you just need to choose your model in the initialization procedure. The engine initialization procedure is necessary to pair EngiBOX to the connected engine
model.

EngiBOX has several sensor input ports, which can be occupied variably according to the connected
engine type.

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Support

WARRANTY

AvMap navigators are guaranteed for 2 years after  the purchase date.

 


How to get Customer Support
for your AvMap device:


1.   Register your Navigator

2.   Read the FAQsection

3.   If you do not find the answer to your problem, then write us filling the online Assistance form or contact the CALL CENTER +39 0585 784044

4.   The Customer Support will reply providing you instructions.

5.   If the problem cannot be solved over the phone or email, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.